UK Delivery Information
Free UK Returns Available
Contact free delivery available 24/7
Save your favourite lockers for future orders
Delivered within 2-3 working days and available for collection for a further 72 hours
Select 'Click & Collect' at checkout
Delivery is Monday to Saturday.
Please allow 2-3 days for delivery following dispatch.
Choose from over 5000 collection points.
Save your favourite collection points for future orders.
Receive a notification when your order is available for collection.
Delivered within 2-3 days and available for collection for a further 10 days.
Order before Midnight, 7 days a week.
FREE on orders over £250 *code automatically applies at checkout
Option will be visible at checkout if available to your address
During busy periods some Premium/Express delivery services may be temporarily unavailable
Order before 6pm for next day delivery.
Restrictions apply, no deliveries will take place on Bank Holidays.
Why upgrade to premium delivery with DPD?
- Keep better informed with a 1 hour delivery window and SMS alerts
- Benefit from the option to re-route delivery in flight: Option to change delivery date, Collect from your local pick-up store, Deliver to a safe place, Deliver to a chosen neighbour, Deliver to an alternative address
Follow the simple steps below in how to return your unwanted items.
1. Contact Us
Returns should be made within 28 days. Please be aware that you must raise your return within 14 days of receiving your order.
Return your item(s) to us by logging into your account here
Please note that UK returns are now free however international returns costs will need to be covered by yourself*
2. Post Your Return
Once you have processed your return you have a further 14 days to return your items to us.
Make sure your items are securely wrapped and your parcel contains all the information requested.
Remember to ask for a receipt as proof of sending
3. We'll Do The Rest
Once we have processed your return you will receive notification via email.
All successful returns will be credited to the original method used for payment.
Please note refunds can take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show into your account.
*Please read our extended returns policy below for full Terms & Conditions