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UK Delivery Information
Free UK Returns Available

Collect from over 1000 lockers nationwide

Contact free delivery available 24/7

Save your favourite lockers for future orders

Delivered within 2-3 working days and available for collection for a further 72 hours

Select 'Click & Collect' at checkout

Delivery is Monday to Saturday. 

Please allow 2-3 days for delivery following dispatch. 

Choose from over 5000 collection points.

Save your favourite collection points for future orders.

Receive a notification when your order is available for collection.

Delivered within 2-3 days and available for collection for a further 10 days.

Order before Midnight, 7 days a week.

FREE on orders over £250 *code automatically applies at checkout

Option will be visible at checkout if available to your address

During busy periods some Premium/Express delivery services may be temporarily unavailable

Order before 6pm for next day delivery.

Restrictions apply, no deliveries will take place on Bank Holidays.

Why upgrade to premium delivery with DPD?

  • Keep better informed with a 1 hour delivery window and SMS alerts
  • Benefit from the option to re-route delivery in flight: Option to change delivery date, Collect from your local pick-up store, Deliver to a safe place, Deliver to a chosen neighbour, Deliver to an alternative address


Follow the simple steps below in how to return your unwanted items.

  • 1. Contact Us

    Returns should be made within 28 days. Please be aware that you must raise your return within 14 days of receiving your order.

    Return your item(s) to us by logging into your account here
    Please note that UK returns are now free however international returns costs will need to be covered by yourself*

  • 2. Post Your Return

    Once you have processed your return you have a further 14 days to return your items to us.

    Make sure your items are securely wrapped and your parcel contains all the information requested.

    Remember to ask for a receipt as proof of sending

  • 3. We'll Do The Rest

    Once we have processed your return you will receive notification via email.

    All successful returns will be credited to the original method used for payment.

    Please note refunds can take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show into your account.

*Please read our extended returns policy below for full Terms & Conditions