Returning Unwanted Items

In 3 simple steps

  • 1. Contact Us

    Log into your account by clicking here or call us on 01618 131485.

    We will need to know your order number, the item(s) you want to return, and the reason for your return.

  • 2. Post Your Return

    Make sure your items are securely wrapped and your parcel contains all the information requested by our Customer Service Team.

    Either take your parcel to a Post Office or arrange for it to be collected by a local courier.

    Remember to ask for a receipt as proof of sending.

  • 3. We'll Do The Rest

    We will process your return and send you an email within 48 hours of receiving your parcel.

    You should expect the refund in your account within 5 working days of this email.

*If you are returning faulty goods please contact our customer service team as mentioned above.